Heat Pumps for Social Housing

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Low Operating Costs

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Clean & Combustion Free

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Low Maintenance

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Highly Efficient



Year-round reliability and comfort that doesn't cost the earth.

The Future Homes Standard is shaping the way we design and build new homes, with particular attention to improving energy efficiency and reducing carbon emissions. From 2025 new regulations are ensuring that fossil fuels will no longer have a place in new build homes and we're already seeing a switchover taking shape as local authorities and housing associations commit to building better, more sustainable homes.

We're also supplying heat pumps for retrofit projects on existing housing stock. A necessary measure to alleviate fuel poverty and reduce carbon emissions to reach net zero by 2050. 

At MasterTherm we work with housing providers to supply ground and air source heat pumps for reliable, high efficiency energy systems that deliver significant energy bill savings and exceptional comfort.

Get in touch with us today to find out how we can help with your project.

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The Benefits of Heat Pumps Systems for Residents

As a 'fit and forget' technology, the benefits offered by heat pumps systems for residents are unrivalled. Below are some key reasons to consider installing MasterTherm heat pumps in your properties:

  • A smart self-optimising system - MasterTherm heat pumps factor in weather forecasts and variable electricity tariff pricing to deliver preferred temperatures and heating schedules at the highest efficiency and lowest cost to significantly reduce energy bills.
  • Low maintenance and long lifespan -  thanks to our inverter technology our heat pumps benefit from longer lifespans of around 20-25 years.
  • Remote monitoring - This convenient feature allows engineers to provide remote diagnostics and if ever a heat pump needs attention, our approved engineers can often get it running again without needing to set foot on the property to save time and call out costs. 
  • Low noise output - our heat pumps are equipped with low noise impellers and modulation flow for noise control, making them among the quietest units on the UK market.
  • Simple controls - Our pGDx touch screen control is an easy-to-use interface which allows residents to monitor temperatures, energy usage and even energy cost*

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*Dependent on energy provider used by resident

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Shared Ground Loops

Shared ground loops offer a way of significantly reducing cost of ground works associated with the installation of ground source heat pumps. Ground loops are used to collect energy from the earth, circulating it to the heat pump where are compressor raises the temperature to a suitable level before it's directed to the heat distribution system e.g. radiators and hot water tanks. Shared ground loops are installed in boreholes which are drilled to depths of around 100m on average and instead of one borehole per property, a single borehole can provide enough heat energy for two or more properties (depending on depth of the borehole and size of the properties). Each property is fitted with its own heat pump so that residents have full control over their energy usage. The benefits of shared ground loops are that they reduce costs and disturbance of ground works, speed up installation time and also provide long-lasting infrastructure as ground loops can last as long as 100+ years.

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Shared Ground Loops

MasterTherm Heat Pumps for Social Housing

AQ17i Ground Source Heat Pump

AQ17i AquaMaster Inverter Ground Source Heat Pump

The UK's most advanced compact ground source heat pump offers SCOP levels up to 4,65 (A+++) and modulates output between 30-100% to avoid on/off cycling and improve system lifespan. Ground source heat pumps are an excellent choice if you are looking for the best-possible efficiencies all year-round.

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BoxAir Inverter Air Source Heat Pump

BoxAir Inverter Air Source Heat Pump

Equipped with inverter technology, our BoxAir heat pump provides SCOP levels up to 4,49 (A+++). Air source heat pumps can be installed quickly and as they are installed outside, they can free-up indoor space for residents. Our air source heat pumps are specially insulated and from a distance of 1m, are quieter than a household refrigerator.

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Why Choose MasterTherm?

Inverter Technology

Maximum efficiency and increased unit lifespan.


Online Control

Sophisticated online controls with remote monitoring features.

Zone Control

Intelligent Zoning

Enhanced zone control plus solar thermal integration for one simple to manage system.




Weather Compensation

Weather Compensation

MasterTherm heat pumps self-optimise taking outdoor weather temps and forecasts into consideration.



 Passive & Active Cooling

Our heat pumps can also provide passive and active cooling for year-round comfort.

Low Noise Output

Noise Control

Equipped with state of the art DC fans and modulation flow to result in minimum noise disturbance.